How can you deal with online harassment
'Don't feed the trolls'
Reporting bullying and harassment to the University
Sheffield Hallam Support for staff
Sheffield Hallam Support for students
Supporting others experiencing online harassment
Support from social media providers
- How do I hide or delete a comment from a post on my Page?
- If you hide a post, the original poster and their friends can still see and respond to it; they won't be notified that it's been hidden
- Deleting posts removes them completely from Facebook - you can also ban users on pages from posting again
On Twitter you can't remove other people's comments but you can report tweets.
You can decide levels of access to your account - it can be Open (anyone can view and follow your account) or Protected (people have to be approved by you to follow your account, and your tweets can't be retweeted). You can also Mute or Block other people's accounts. If you Mute an account, you won't see their comments, but they can still see your posts. If you Block an account, you can't see their posts and they can't see yours (but note that if your account is open, they will be able to see your posts if they're not logged in).
- Snapchat Support (follow the link to Policies & Safety)
You may encounter fake profiles, which are set up using someone else's personal information and photos, to pretend to be that person online. These fake accounts may be used to 'friend' or communicate with your colleagues and friends, in order to get personal information, to ridicule you, or to damage your personal reputation.
You can report fake profiles to the relevant social media provider:
- Reporting fake profiles on Facebook
- Reporting fake profiles on LinkedIn
- Reporting fake profiles on Twitter
- Reporting fake profiles on Instagram
There are steps that you can take which will help to protect your accounts from being targeted.
- There is mandatory Cyber awareness training for all staff
- For Hallam IT regulations and policies (including acceptable use policy) please visit the Policies, Procedures and Guidance page.
- Alternatively, you can find more hints and tips about keeping yourself and the University safe on the IT Security blog.
In an emergency situation when you or someone else is at immediate risk dial 999. In a non-emergency situation you can call 101 or report online
National Bullying helpline
0300 323 0169
Acas (for bullying and harassment at work)
080816 89 111
National Stalking Helpline
0808 802 0300